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Privacy Policy

1. KEY TERMS

This Privacy Policy describes the collection and processing of information that may directly or indirectly identify you (hereinafter referred to as "Personal Data") by Smartorama Inc.

This Privacy Policy is designed to help you feel confident about the privacy and security of your personal information when using Smartorama software, products, and services (hereinafter referred to as "Software").

This Policy explains how we collect, use, and share information, as well as what rights you have.

2. GENERAL PROVISIONS

2.1. This Privacy Policy is an official document of Smartorama Inc. and defines the procedures for processing and protecting user information.

2.2. The purpose of this Policy is to protect personal data from unauthorized access and disclosure.

2.3. Relationships related to the collection, storage, processing, and protection of information are regulated by Canadian law, specifically the Personal Information Protection and Electronic Documents Act (PIPEDA).

2.4. The current version of the Policy is available on the Smartorama Inc. website.

2.5. Smartorama Inc. reserves the right to make changes to the Privacy Policy.

2.6. In case of changes, the new version will be published on the website, and the previous version will be archived.

2.7. By using the website, the user automatically agrees to this Policy.

3. CONDITIONS AND PURPOSES OF PERSONAL DATA PROCESSING

3.1. Users' personal data includes name, email, phone number, Telegram username, Discord username, or other information entered through website forms.

3.2. The website administration collects users' personal data for service provision, feedback, order processing, and other activities within the website’s functionality.

3.3. Data processing follows these principles:

  • Legality – Data collection and processing are conducted lawfully.
  • Transparency and purpose limitation – Data is collected for specific purposes and not used otherwise.
  • Data minimization – Only necessary data is processed.
  • Personal data protection – Data is protected from unauthorized access, modification, or deletion.

3.4. User consent – Users agree to the collection, processing, and storage of data by filling out website forms. Consent can be revoked by contacting the website administration.

4. DATA STORAGE AND USE

4.1. Data is stored exclusively in electronic form on secure company servers.

4.2. Data is used only for the purposes stated in this Policy.

4.3. Data is stored until the processing purposes are achieved or the user withdraws consent.

5. PERSONAL DATA TRANSFER

5.1. User data is not shared with third parties, except as required by Canadian law.

5.2. Data may be provided to government authorities only upon official request.

5.3. If data is transferred outside Canada, the company ensures a high level of data protection in compliance with legal requirements.

6. DATA RETENTION AND DELETION

6.1. Personal data is stored until the processing purposes are fulfilled or upon user request.

6.2. Data deletion is performed through irreversible removal from electronic storage.

7. USER RIGHTS

Users have the right to:

  • Request information about their data.
  • Demand correction or deletion of personal data.
  • Withdraw consent for data processing.
  • File complaints with regulatory authorities if they believe their rights have been violated.

8. INFORMATION PROTECTION

Smartorama Inc. applies technical and organizational measures to protect user data, including:

  • Data encryption.
  • Restricted access to data for authorized personnel only.
  • Regular security system updates.

9. USER REQUESTS

9.1. Requests regarding personal data processing should be sent to solution@afina.one.

9.2. The request must include:

  • User’s name.
  • Email or phone number.
  • Request details.

9.3. The company commits to responding within 30 days.

9.4. All correspondence is confidential.

10. REFUNDS

10.1. All payments are final. Refunds are not provided.

10.2. This condition is part of the Terms of Use, and by making a payment, the user agrees to the no-refund policy.

10.3. In case of technical issues beyond the company’s control, users may contact support, but refunds remain unavailable.

10.4. The company reserves the right to amend this policy, notifying users through updates on the website.

11. CHANGES TO THE PRIVACY POLICY

We may update this Policy. If changes are significant, we will notify you via email or publish a new version on https://afina.io/. Continuing to use the Software implies acceptance of the updated Policy.

12. COMPLIANCE AND LEGAL ASPECTS

12.1. Any disputes related to the use of the website and this Privacy Policy are governed by Canadian law.

12.2. In case of Policy violations, users may file complaints with data protection regulatory authorities.

13. FINAL PROVISIONS

13.1. This Policy is effective upon publication on the website and remains valid until changed or revoked.

13.2. By using the website, the user confirms their familiarity with and agreement to this Policy.

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